Jackie Yong

Jackie combines over 25 years of corporate transformation experience with a facilitative, people-centred approach to change. She works closely with stakeholders at all levels to build self-awareness, confidence and leadership capability, helping individuals and teams translate organisational change into sustainable performance improvement.

25 years leading regional and global transformation programmes across Asia Pacific, partnering with senior executives to drive business growth, operational excellence, and organisational change.

Facilitated cross-functional workshops, strategic planning sessions, stakeholder alignment meetings, change readiness activities, and project governance across multiple countries.

Managed, coached, and developed regional teams, project managers, and partner support organisations while building collaborative, high-performing teams.

Delivered customer, supplier, and employee learning programmes, user onboarding, process
enablement, and capability-building initiatives across APAC.

Led enterprise-wide transformation initiatives including Salesforce Lightning rollout, SAP Fusion implementation, Global Pricing transformation, HP Separation Programme, and Sales Operations modernisation.

Volunteer leadership through Hewlett Packard Enterprise’s Social Impact Committee, leading community engagement and volunteer initiatives.

• Coach Practitioner Program (WIP)
• Certified ScrumMaster® (CSM)
• Salesforce Certified Sales Representative (Trained)
• Lean 6 Sigma Black Belt (Trained)
• Certified in Production and Inventory Management (CPIM)
• The Project Management Certification Program (PMP) (Trained)
• BSc (Hons) Computing Science