Solution

Conflict Management

Grow from conflict
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About this training?

Dealing with conflicts in the right way is crucial for the success of companies
because it enables them to reach the next level of co-operation. At the same
time, people have very different ways of dealing with conflicts, which sometimes
leads to misunderstandings.

 


After this training, your employees will be able to better understand how
conflicts unfold, and therefore recognize and resolve them earlier. In addition,
they will have developed an understanding of their own behavioural patterns and have tested how they can expand their behavioural repertoire in relation to
conflicts.

Course Content

Conflict mechanisms(theory):

  • Mechanisms and stages of conflict escalation
  • Getting to know reasons for conflicts

Own conflict type:

  • TKI evaluation of own type
  • Reflect on own values and their impact of conflicts
  • Hot Buttons: What you are “allergic” to in yourself and how to deal with sensitivities of others

Flexing your style – reacting appropriately in conflicts:

  • Push-back exercises – being able to endure conflict situations
  • Individual coaching on conflict behaviour

Format & Participants

  • Role play with video recording (co-trainer required)
  • 1 day (can also be split into 2 half days)
  • Virtual or in person
  • Important especially for executives or employees with cross-divisional responsibility with some years of professional experience
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Get Beneath the Surface of the Problem with Us

At TPC Leadership, we’ve spent over 20 years unraveling why leaders, teams and executives act and think the way they do, as well as co-designing systems that redefine what’s normal for us and our organizations.
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Research & Insights

Our articles draw on a wealth of frontline experience with corporates, startups, medium-sized companies, non-profits, and public sector organizations across the globe.

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Listening to the quietest voice in the room. A conversation with Rob Shaw, Leading in Operations Programme Manager at BP. EP #10

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My Top 5 Leadership Lessons – Andrea Cardillo

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My Top 5 Leadership Lessons – Tom Van Dyck

Stories of Impact

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