Michelle Chen
Business Development Manager
Malaysia
Leadership Development, Coaching & Consulting Experience
Michelle is currently serving as Business Development Manager and Project Manager for TPC Leadership SEA, leveraging her deep expertise to drive growth in a rapidly expanding region. She has over 15 years of expertise in Process Improvement, Change Management, and Business Development across diverse industries, including Fortune 500 companies. Michelle has spearheaded strategic transformations, delivering over $6.8M in cost savings while coaching and mentoring over 50 leaders to embed sustainable organizational change.
Michelle is accredited in Lean Six Sigma methodology, driving operational excellence through end-to-end process improvements, project management, and stakeholder engagement. She played a pivotal role in cultivating continuous improvement cultures, designing innovative workshops, and coaching leaders to implement Lean Sigma initiatives across global teams. Michelle is adept at aligning organizational strategies with business objectives, successfully leading multi-market transformations in Asia with measurable performance enhancements.
Education, Qualifications & Certifications
Graduated from Charles Sturt University, Australia with a Bachelors in Information Technology
Black Belt trained in the Lean Six Sigma Academy
Certified PRINCE2 Practitioner
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