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Our client, the new department leader, was confronted with the drastic results of an engagement survey done across all teams.  The leadership team were operating as islands with no collaboration between them.  Our client launched an intensive improvement program to help develop the department and TPC Leadership was asked to support this development.

With TPC Leadership’s support, they discussed topics that had been on the table for years.  The process led to greater ownership by involving team members in the overall plan & design.

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